FAQ

1- Are the people you target REAL and how do I know for sure?

Yes they are REAL. We don’t believe in sending fake fans, followers, views or clicks to our clients because ultimately it will show up in the stats. At BandMark quality rules over quantity – we know that 1 social ambassador for you is worth hundreds of transient web visitors. You know they are REAL because you will see them interact with your social media profiles.

2- Do you use bots or software?

We use advanced search engine techniques and social data penetration tools – we do not use automatic bots or software to do our work. We hire real people who are trained to respect spam and social community TOS who, to the best of their ability, hand pick your fans. On occasion, we use semi-automatic scripts that have been approved by the social media communities as a way of managing your database effectively.

3- How long will it take before I see results?

You could see results the same day we begin but generally it takes up to 48 hours for us to begin a campaign (weekends non inclusive). Typically, results are based on how active your account and the targeted people’s accounts are before seeing some real activity (new comments, messages etc…).

4- Do you guarantee your results?

YES, we do. This is what makes a purchase with BandMark so secure. We actually guarantee the following measures: views, friends, followers and fans and work on the campaign until the goal is reached. We always reach the set objective (s) – rest assured that we are able to keep this promise.

5- What kind of ROI can I expect?

You can expect on average a 200% increase in the traffic vehicles we are building or targeting. We can estimate with great accuracy this increase but not guarantee it as there are many external influences which may affect web traffic. We generally reach or exceed our traffic goals. Based on experience, between 2-15% of your database will engage in marketing actions: newsletter sign up, contest participation, purchase music/merch or attend one of your events. BandMark tracks campaign progress in order for us to be able to show you new web traffic and metric increases.

6- Why is BandMark better than the competition?

BandMark custom builds campaigns to YOUR needs, however specific they are. We hire real people to do the real nitty gritty task of hunting down qualified fans for your online presence. We work on building long lasting relationships with our clients. If we are approached by a client who we feel may be difficult to market, we do not accept the mandate. It is also the only social media and web marketing agency that specializes in bands and brands and owns a huge amount of quality social media traffic. BandMark has millions of socialites on MySpace, Twitter, YouTube and Facebook waiting to discover you. Ask about our in-house push offered to our loyal clients (one month of exposure on our social media vehicles including a popular lifestyle blog).

7- Can’t I just do this myself?

Yes, but it will take more time than our experts and cost you twice as much – we have measured this exact solution. You would need a full-time web marketing junior to replace the cutting edge and time efficient work we do. Get the same results they achieve in a third of the time with us and for half the price. Our quick start up packages are designed to help you stay within your budget and help you achieve realistic goals. If you find something more expensive, it is likely to be the cost of high overheads and/or mark-ups.

8- Who uses your services now, any big names?

We work with some very big names – some so big we have non-disclosure forms and have asked us not reveal their social media marketing sources or their web identity managers. In general, we are not into the name dropping game but here are a few you may recognize: Oasis, Simple Plan, Virgin Music Group, McCain, MTV, SS+K, X Games… We work with small indie bands and household names alike and look for interesting mandates where we can make a difference. Our portfolio is a fraction of the clients we handle who have become good friends of BandMark. We look forward to new relationship challenges and landing you in that grid.

9- Can I call someone and talk to them live if I have questions?

You can log into our online live support chat software located on the BandMark homepage. Our experts are generally available to answer your queries between 10AM-4PM EST. You can also leave a message or fill out a quote form and our team of experts will be in contact with you within 24 hours.

10- I’m not familiar with Montreal, why is this a good city for these services?

Montreal is the best city to buy web design and web marketing services from! It is reknown as Canada’s Silicon Valley. In the 1990’s, there was a huge IT boom which gave birth to web marketing companies, college and university programs to support the demand. The know how in IT, Multi-Media and Web Marketing per capita is very high and overheads are low thanks to government subsidies available to these innovative industries.